Data Controller
Company name: 4DROAD S.L. NIF: B25896788 Registered address: Glorieta Ruiz Jiménez 2, 28015 Madrid, Spain Email: contact@4droad.com Phone: +34 614 878 852
Data Collected
Through this website, the following personal data may be collected:
Contact details (name, email address, phone number).
Information submitted via the contact form.
Browsing data derived from analytical tools (Google Analytics, Meta Pixel).
Purpose of Processing
The data collected will be used for the following purposes:
Responding to enquiries or requests submitted via the contact form.
Sending commercial information related to our travel services, where the user has given explicit consent.
Administrative and operational management of bookings or requests.
Improving the website through browsing behaviour analysis.
Legal Basis
Contact form data: legitimate interest and pre-contractual measures.
Commercial communications: explicit consent of the user.
Analytical cookies: consent of the user.
Data Recipients
Personal data will not be transferred to third parties except in the following cases:
Legal obligation.
Service providers strictly necessary for the provision of our services (e.g. web hosting, analytics platforms), with whom the appropriate data processing agreements are in place.
Google LLC, for analytical purposes via Google Analytics, which may involve international data transfers governed by Google's standard contractual clauses.
User Rights
Users may exercise the following rights at any time by sending an email to contact@4droad.com, attaching a copy of their ID or equivalent identification document:
Right of access
Right of rectification
Right of erasure
Right to object
Right to restriction of processing
Right to data portability
Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) at www.aepd.es if they consider that their data protection rights have been violated.
Data Retention
Contact form data: retained for the duration of the commercial relationship or until the user requests deletion, and for a maximum of 3 years after the last interaction.
Booking data: retained for the legally required period (minimum 5 years in accordance with tax and consumer legislation).
Analytical data: retained in accordance with Google Analytics default retention settings.
Applicable Legislation
This privacy policy is governed by Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Digital Rights Guarantee (LOPDGDD).
